Terms of service

Last updated: 29 September 2026

These terms apply to Transfer Desk, the online workspace for football agents ("we", "us"). By creating an account or paying for a plan you agree to them.

Payments are processed securely by Stripe, our payment provider. You can manage your subscription, card and invoices at any time from the "Manage billing" link at the bottom of our website.

1. The service

Transfer Desk helps you organise club requests, players, coaches, contacts, pitches and mandates. Match scores and "realistic" checks are guidance based on the information you enter; they are not advice, and decisions about any deal remain yours.

2. Your account

Each workspace is private to the users you add. You are responsible for keeping sign-in details safe and for what your users do in your workspace. Tell us straight away if you think an account has been misused.

3. Plans, billing and renewal

Paid plans are billed in advance, monthly or yearly, by card through Stripe, our payment provider. Enterprise plans can also be paid by invoice (card or bank transfer). Subscriptions renew automatically at the end of each period until you cancel. Prices are shown on our website in euros, excluding VAT; taxes such as VAT are added at checkout where they apply. If we change a price, we tell you at least 30 days before it applies to your next renewal.

4. Cancelling

You can cancel at any time. You keep access until the end of the period you have paid for, and you are not charged again. You can get a full refund within 14 days of your first payment, as described in our refund policy.

5. Your data

Everything you enter stays yours. We only use it to provide the service, as described in our privacy policy. You can ask us for a copy of your data at any time, and when your subscription ends we delete it within 30 days unless you ask us to keep it longer.

6. Fair use

Do not use Transfer Desk for anything unlawful, to store data you have no right to hold, to send spam, or to try to access other workspaces or disrupt the service. We may suspend an account that does, after warning you where possible.

7. Availability

We work hard to keep Transfer Desk available and your data safe, and we back it up regularly. We cannot promise the service will never be interrupted, for example during maintenance or outages of the providers we rely on.

8. Liability

To the extent the law allows, we are not liable for indirect losses such as lost deals or lost profits, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

9. Changes

We may update these terms. If a change matters, we tell you before it takes effect. Continuing to use the service after that means you accept the new terms.

10. Contact

You can reach us on WhatsApp.